An Amazon account management agency handles the ongoing work inside your Seller Central or Vendor Central account, including account-health monitoring, catalog updates, support cases, inventory issues, and reporting.
If your team spends hours following up with Amazon, fixing broken variations, or investigating shipment discrepancies, you need a partner who can take responsibility for that work. The challenge is finding an agency with experience in the problems your account faces.
The best way to find the right agency for you is to start by identifying what you want to hand over. Then check relevant case studies and ask who will handle the work, how they will track unresolved issues, and what responsibilities stay with your team.
In this guide, we compare nine Amazon account management agencies by the needs they address. You’ll find who each agency suits, why to consider them, and the services relevant to your account.
Amazon account management agencies compared at a glance
How we selected these Amazon account management agencies
We started by identifying the main challenges and use cases that lead Amazon sellers to partner with an advertising agency. Then we looked for companies that best fit each need.
We reviewed how they position themselves, the number of brands they've worked with, and relevant case studies that support their experience with that particular use case. We also checked whether their services address the need we're recommending them for.
This helped us narrow the list to eight companies. You might not see some popular companies here because we focused on partners that address a specific seller need, rather than those with a broad, generic offering.
1. Xneeti: Best for brands outsourcing account management with clear visibility and flat fees
Xneeti provides AI-native full account management across Amazon, Walmart, and ChatGPT Ads. Built by ex-Amazon leaders and ex-Google engineers, we combine a dedicated account manager with proprietary AI agents to manage ads, creatives, listings, and operations.
Xneeti is a good fit if you spend too much time managing your account or coordinating separate providers for advertising, creative, and catalog work. We are also suit brands whose agency fees increase with ad spend and who want to see exactly what changes their account manager makes.
Our proprietary AI agents predict which keywords will waste money, move bids and budgets to the hours shoppers buy, and pause ads when stock runs low. They also create listing images and A+ Content and optimize listings for AI shopping assistants. A dedicated account manager owns strategy and reviews every AI action.
The main reason to consider Xneeti is our combination of account ownership, visibility, and predictable fees. Every change is visible in Helix, their client view, and a monthly P&L review keeps decisions focused on profit. One flat monthly fee covers the account, with no percentage of ad spend and no lock-in.
Core services
- Full account management: A dedicated account manager coordinates ads, creatives, listings, and operations, with every change visible in Helix.
- Advertising and listing optimization: Proprietary AI agents reduce wasted spend, adjust campaigns around buying patterns and stock availability, and refresh listing images and A+ Content.
- Monthly P&L reviews: Reviewing account performance and profitability to guide priorities and spending decisions.
2. Olifant Digital: Best for established sellers outsourcing daily Seller Central management
Olifant Digital is an Amazon and ecommerce agency that manages accounts, listings, catalogs, advertising, and creative. Their team offers full account management for established brands that want an external team to take responsibility for their Amazon channel.
They are a good fit if different parts of your account have become difficult to coordinate. Their work with MatchaBar shows how they approach an existing account with inconsistent management. After working with several agencies, the brand had a poorly structured account, underoptimized listings, and advertising disconnected from SEO.
Olifant took over account management, catalog and flat-file work, listing optimization, creative, and advertising. They rebuilt campaigns, introduced product bundles, and added Subscribe & Save. The engagement added approximately $114,000 in monthly Amazon revenue and doubled average order value.
The main reason to consider Olifant Digital is the breadth of responsibility they take across an existing account. Their team coordinates ongoing improvements rather than leaving you to manage separate providers for each part of the channel.
Core services
- Ongoing account management: Managing the agreed account workload and coordinating priorities across listings, advertising, and operations.
- Catalog and flat-file management: Maintaining product information and catalog structure as the account develops.
- Listing and creative maintenance: Updating copy, images, A+ Content, and product presentation alongside ongoing performance reviews.
3. SellerCandy: Best for sellers facing recurring account-health warnings and listing deactivations
SellerCandy provides Amazon account support covering cases, listings, account health, and dispute resolution. Their team takes over operational tasks that sellers would otherwise handle through Seller Central and Amazon support. They are best suited for sellers who repeatedly spend time responding to account-health issues.
They are a good fit if gathering documents, preparing appeals, and following up with Amazon have become regular interruptions. Their client David LaCroix managed hundreds of products and found account-health disputes particularly difficult. Keeping track of cases and repeatedly submitting evidence took time away from finding products to sell.
SellerCandy took over dispute-resolution work, allowing David to submit the issue and affected ASIN through their portal. He described resolving complex issues more quickly, spending less time in Seller Central, and having more time for product research. The case provides a workload outcome rather than a numerical sales result.
The main reason to consider SellerCandy is their focus on taking recurring account problems off your desk. Their service suits sellers who need someone to manage the follow-up and documentation while they continue running the business.
Core services
- Account-health issue resolution: Handling warnings, disputes, and the supporting information needed to respond.
- Appeal and reinstatement support: Preparing and managing submissions for account or listing issues within the agreed scope.
- Seller Central case management: Tracking cases, communicating with Amazon, and keeping you informed of progress.
4. My Amazon Guy: Best for brands managing frequent catalog errors and broken variations
My Amazon Guy is an Amazon agency that handles account management, catalog work, listing optimization, advertising, design, and troubleshooting. Their team supports brands whose product information and listing structures need ongoing maintenance.
They are a good fit if broken variations, duplicate listings, or incorrect classifications make products difficult to find and compare. Their transfer-switch client faced tangled parent-child relationships, duplicate variations, and hazardous-material or category misclassifications that affected listing visibility.
My Amazon Guy reorganized the parent-child structures, addressed duplicate variations, and corrected classifications. They also improved content, advertising, and account operations across 49 SKUs. The wider engagement brought December product sales to $235,000; that figure reflects the combined work rather than catalog corrections alone.
The main reason to consider My Amazon Guy is their experience handling catalog problems alongside ongoing account management. Their work shows how they address structural issues while keeping product content and other account responsibilities coordinated.
Core services
- Variation and catalog troubleshooting: Repairing parent-child relationships and addressing duplicate or incorrectly organized products.
- Classification and listing corrections: Resolving category, product-data, and classification issues that affect listing availability.
- Ongoing listing maintenance: Updating product information and content as products change or catalog problems arise.
5. Velocity Sellers: Best for brands needing ongoing Amazon support-case management
Velocity Sellers is an Amazon agency that manages Seller Central, Vendor Central, and hybrid accounts. Their account-management services include account-health monitoring, catalog maintenance, compliance support, Seller Support cases, and reporting.
They are worth considering if unresolved account problems repeatedly pull your team into Amazon support. Their service includes monitoring policy warnings, handling listing and catalog cases, and resolving suppressed or stranded listings. They assign an account manager with specialists supporting the work.
Their home-goods case involved catalog, pricing, chargeback, and Vendor Central advertising problems. Velocity cleaned up the catalog, improved listings and A+ Content, and introduced Seller Central for affected products. Sales increased 38% over the comparable prior-year period. This demonstrates broader operational problem-solving, but the case does not isolate support-case resolution times or results.
The main reason to consider Velocity Sellers is that they include case management within ongoing account ownership. This suits brands that want a named manager to coordinate problems across the account rather than repeatedly handing them back to the internal team.
Core services
- Seller Support case management: Managing listing and catalog issues through their ongoing account process.
- Account-health and compliance monitoring: Reviewing warnings and preparing corrective documentation when needed.
- Suppressed and stranded listing support: Identifying affected products and coordinating the changes needed to restore availability.
6. Kyzenn: Best for FBA sellers dealing with shipment discrepancies and unrecovered inventory losses
Kyzenn is an Amazon agency offering account services across catalog management, advertising, listings, promotions, and reimbursements. Their reimbursement service focuses on finding and documenting discrepancies involving lost or damaged stock, inbound shipments, returns, and fees.
They are worth considering if your team does not regularly reconcile what you sent to Amazon against what Amazon received or reimbursed. Kyzenn reviews account history, checks existing credits, submits eligible claims, and monitors new discrepancies on an ongoing basis. Their reporting separates what they identified, filed, and recovered.
Their published “Structure Over Spend” case describes catalog-variation restructuring and Brand Store work that increased monthly revenue from $15,000 to $28,000 within 60 days. It demonstrates account and catalog execution, but it does not establish reimbursement recovery results. A relevant inventory-recovery case is still needed to fully support this recommendation.
The main reason to investigate Kyzenn for this need is their ongoing reconciliation process. Their stated service covers new discrepancies after the initial audit, helping you assess recovery work as a recurring account responsibility.
Core services
- Inbound shipment reconciliation: Comparing sent and received quantities and documenting eligible shortfalls.
- Inventory and return discrepancy claims: Identifying potentially recoverable losses involving stock and customer returns.
- Ongoing reimbursement monitoring: Reviewing new discrepancies, submitting eligible claims, and reporting their status.
7. Kwontified: Best for Vendor Central brands managing purchase orders and deductions
Kwontified is an ecommerce management agency supporting Amazon Seller Central and Vendor Central. Their services include inventory, order operations, reporting, and revenue recovery. They are best suited for vendors whose purchase-order processes and deductions need closer management.
They are a good fit if poor fill rates, chargebacks, and uncontested shortage claims affect your account. A home-goods client had flat annual revenue of $10.5 million, inconsistent purchase orders, labeling and shipment-notification problems, and accumulated claims.
Kwontified corrected chargeback causes, introduced a new purchase-order process, and disputed shortage claims with documentation. Chargeback fees fell 60% within three months, and purchase-order fill rates improved from 71% to 92%. Annual revenue increased to $14 million through the wider engagement.
The main reason to consider Kwontified is their approach to fixing operational gaps before expanding marketing. Their case provides specific evidence of improvements to purchase-order execution and deduction management.
Core services
- Purchase-order and inventory management: Coordinating orders, availability, and fulfillment requirements.
- Chargeback remediation: Identifying and correcting the operational causes of recurring deductions.
- Shortage-claim recovery: Preparing documentation and disputing eligible claims.
8. SalesDuo: Best for brands planning a Vendor Central-to-Seller Central transition
SalesDuo is an Amazon account-management agency supporting Vendor Central, Seller Central, and hybrid operations. Their transition offering covers product economics, catalog preparation, inventory coordination, advertising changes, and remaining Vendor Central work.
They are worth considering if you want to move products from a wholesale model to selling directly through Seller Central. Their migration approach reviews which products should move, prepares account and catalog access, and plans inventory coverage during the change.
Their Naturally Fresh case study demonstrates complex catalog and vendor coordination after a brand transition. SalesDuo resolved legacy-ASIN and purchase-order issues, improved availability, and helped recover around half the previous sales volume within approximately six months. However, this was a Vendor Central recovery engagement, not a documented Vendor-to-Seller migration.
The main reason to investigate SalesDuo is their support across both account models and the operational work between them. Before finalizing this recommendation, request a completed migration case that shows how they maintained product availability and managed the handover.
Core services
- Product-level transition planning: Reviewing economics and deciding which products should move and when.
- Catalog and inventory coordination: Preparing listings and planning stock coverage across the transition.
- Advertising and account handover: Adjusting campaign activity and managing outstanding Vendor Central responsibilities.
9. Qubeq: Best for in-house Amazon teams needing additional operational support
Qubeq is an Amazon operations provider that handles catalog maintenance, account issues, reimbursements, and inventory coordination. They offer hourly work, defined projects, and ongoing retainers. Their flexible scope makes them worth considering for teams that want to outsource operational work while keeping other responsibilities internally.
They are a good fit if you have specific problems or a growing backlog that your team cannot clear. Qubeq can work in your existing communication and project tools, with a named operations lead and agreed priorities. Their process includes case IDs, status updates, and reporting tailored to the engagement.
Their published catalog example involved more than 200 ASINs across five product lines. Broken variations, incorrect review associations, and suppressed listings affected the account. Qubeq rebuilt the variation families through flat files and cleared the suppressions within three weeks.
The main reason to consider Qubeq is their ability to start with a defined operational assignment. Your team can agree on the work they own without immediately outsourcing the entire channel.
Core services
- Catalog and listing repairs: Flat-file updates, variation restructuring, and suppression fixes.
- Account cases and operational follow-up: Handling agreed issues with case-status visibility and a named lead.
- Inventory and reimbursement support: Coordinating stock-related work and investigating eligible recovery opportunities.
How to choose the right Amazon account management agency for your business
Start with the work you need help managing. Then check whether the agency has experience with those problems, who will handle them, and how they will keep you informed.
1. Agree on what they will take over
List the responsibilities you want to hand over, such as account-health monitoring, catalog maintenance, support cases, inventory reconciliation, or Vendor Central operations.
Ask: “Which tasks will your team own, and which will stay with us?”
Get the scope in writing. Confirm whether advertising and creative are included or whether the agency will work alongside your existing marketing team.
2. Check experience with your account type and problems
Seller Central and Vendor Central require different operational experience. An agency that manages FBA listings may not have the expertise to handle vendor purchase orders, EDI, or chargebacks.
Ask: “Can you show us a case where you resolved a problem like ours?”
Look for the original issue, the actions they took, the result, and how they prevented it from recurring. Revenue growth alone doesn’t explain whether they can resolve your operational problem.
3. Meet the people who will do the work
Speak with the account manager and understand which specialists support them. Confirm who handles urgent issues and who covers the account when your main contact is unavailable.
Ask: “Who will manage our account day to day, and who can we contact when something goes wrong?”
Agree on communication channels, update frequency, and response times for urgent and routine requests.
4. Check how they track issues and results
You should be able to see what the agency is working on, what remains unresolved, and what they need from your team.
Ask: “How will we track open cases, completed changes, and account performance?”
For operational work, reports should cover case status, affected listings, inventory discrepancies, and reimbursements where relevant. Include sales, profitability, and advertising metrics when those areas fall within their scope.
5. Understand the fees and approval process
Compare quotes against the same workload. Check whether fees depend on catalog size, sales, ad spend, hours worked, or the services you use.
Ask: “What does this fee cover, and what could increase our bill?”
Confirm charges for additional marketplaces, appeals, creative work, software, and reimbursement recovery. Also agree on which pricing, budget, and catalog changes require your approval.
6. Keep control of your account and plan the handover
Keep your primary account access and grant the agency only the permissions their work requires. Confirm that you retain access to Brand Registry, reports, and account changes.
Ask: “What will you hand over if we end the engagement?”
The agreement should cover cancellation notice, open cases, files, outstanding tasks, and removal of agency access. A clear handover helps the next person continue the work.
